Questions

Plain answers.

These are the questions people ask before trusting Words Abide with something personal.

Getting started

How long does setup take?

Ten minutes is enough for one message, one recipient, and a basic check-in schedule. Most people add more over time instead of trying to finish everything in one sitting.

Can I do this for my mother?

You can help a parent set up an archive, choose recipients, and record the first message. They should understand what is being saved and who may receive it later.

Check-ins

What happens after a missed check-in?

The default grace window is 14 days. After a missed check-in, Words Abide sends verification notices inside that window, and any successful check-in stops the cycle before delivery.

What if I am traveling?

You can check in before you leave and keep your schedule current while you are away. If you miss a check-in, the grace and verification process still gives you time to answer before anything is delivered.

What if I am in the hospital?

This is one reason the grace window exists. Words Abide tries to reach you through the channels you set, and a check-in at any point stops delivery.

What counts as answering?

A successful check-in through the app, a magic email link, or phone check-in counts. The point is not the channel, it is confirming that you are still here and still want the schedule to continue.

What is the phone option?

Phone check-in is part of the product for people who prefer a call flow or cannot easily use the app. Recording by phone is not available yet, so the first message still needs to be recorded or written through the web experience.

Delivery

How do recipients experience delivery?

Recipients receive a calm link to the message viewer, not an ad or a sales pitch. They see what the sender prepared for them and can contact Words Abide if something does not work.

Can someone stop a delivery?

The owner can stop delivery by checking in during the grace and verification window. A recipient cannot take over the owner's account, but support can investigate if something appears wrong.

What if family members disagree?

Words Abide follows the sender's instructions and recipient list. If there is a serious dispute, support can review the account history, but Words Abide does not replace legal advice or a court process.

What is the honest trade-off?

A longer grace window reduces the risk of a false delivery, but it can delay a real delivery. Words Abide defaults to a careful 14-day window because avoiding a false delivery matters deeply.

Money

How much does Words Abide cost?

Words Abide has one plan: $9 per month or $79 per year, with a 14-day trial. The current plan includes messages, recipients, 5GB of storage, check-ins, delivery, and export.

What if my card fails?

A billing problem does not silently erase already armed messages. Current backend semantics keep already armed releases decoupled from billing, while new creation and account management may be limited until billing is fixed.

What is the refund policy?

You can cancel anytime. The current public pricing policy is a full refund in the first 30 days and prorated annual refunds.

Security and company

Can Words Abide listen to my recordings?

Recordings and files are protected in storage and in transit. The exact public wording around staff access and encryption details is kept conservative until final security and legal review.

Can I export everything?

Yes. Export is part of the trust promise because your words should never be trapped in one service.

What if Words Abide shuts down?

The public trust plan is to give clear notice, preserve export access, and create a calm path for people who need their messages delivered or moved. The exact continuity language is still marked for legal review.

Still deciding

See the plan and price.

One plan, a 14-day trial, and no buried tiers.

View pricing